Customer care & warranty service

Warranty coverage period depends from 1-3 years depending on Chairs Type which covers parts Only (T & C*) Note: (Mesh chair Fiber/Plastic Body Not included in warranty ) Get Your Digital Warranty card by registering warranty contacting customer care within 15 days of Purchase,otherwise warranty cannot be claimed. Parts will be sent after QC inspection via parcel and will be Guided to Install. If any part is missing or Damaged / Any features /product related issues before Placing refund/replacement
Warranty coverage period depends from 1-3 years depending on Chairs Type which covers parts Only (T & C*) Note: (Mesh chair Fiber/Plastic Body Not included in warranty ) Get Your Digital Warranty card by registering warranty contacting customer care within 15 days of Purchase,otherwise warranty cannot be claimed. Parts will be sent after QC inspection via parcel and will be Guided to Install. If any part is missing or Damaged / Any features /product related issues before Placing refund/replacement

Warranty Register

Warranty Terms & Conditions

Warranty Coverage:
Our chairs come with a warranty period ranging from 1 to 3 years, depending on the chair model. The warranty covers replacement of parts only as per applicable Terms & Conditions.

Note:
Components made of fiber or plastic on mesh chairs are not covered under warranty.

Warranty Activation

To claim your warranty benefits, you must:

  • Register your warranty
  • Contact customer care within 15 days of purchase

Failure to register within the given time frame will result in the warranty becoming invalid and non-claimable.

Replacement Process

If a part is approved for replacement:

  • It will be shipped after QC (Quality Check) inspection
  • Parts will be delivered via parcel
  • You will receive installation guidance after the part arrives

In Case of Missing or Damaged Parts

If you find:

  • Missing parts
  • Damaged parts
  • Product issues
  • Feature-related issues

Before requesting a refund or replacement, please contact our customer care team on WhatsApp for immediate assistance.
Our team will guide you through the fastest resolution.

Contact:

WhatsApp / Call: 9307855967
Email: newturn.furnihub@gmail.com | Classela.furniture@gmail.com
(FRIDAY OFF) (10am – 7pm)

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